Privacy Policy

We've updated our Privacy Statement to comply with the General Data Protection Regulation (GDPR), which came into effect across Europe from 25 May 2018.

Your privacy is always our top priority, and, while we’ve updated our Privacy Statement to comply with the new regulation, we haven’t changed the way we use, or keep your information safe.

This privacy policy sets out how Graywood Canvas Cottages uses and protects any information that you give Graywood Canvas Cottages when you use this website.

Graywood Canvas Cottages are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Graywood Canvas Cottages may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is compliant with the General Data Protection Regulation of May 2018.

What we collect

We may collect the following information – if you input the data into the website:

• name
• contact information including email address, phone number
• demographic information such as address, postcode, preferences 
• ages of children when booking 

What we do with the information we gather

We require this information to keep you up to date with the latest offers, news, to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our services
• We may periodically send emails about our business which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

How we use Facebook

We use Facebook to advertise our services and no data from Facebook is stored by Graywood Canvas Cottages.

N.B If you require any further information about data protection and privacy rights in the UK, please visit The Information Commissioner website.